We had our land-line in 1997.. after around 1 and half year in waiting. That was very happy day for our family. We celebrated it like a small festival, by distributing sweets in our building :). One of our close (and jealous ) relative, who got their land line just 6 months before us, after almost 6 years in waiting line.. who kept asking my mother how much bribe did we gave to the telephone linesmen to get the job done so early!! We enjoyed the days, when we have to book a trunk STD call to call my uncles situated in other city. and every time we had to talk we used to talk late in the night, after 11 PM , so that the rates were 1/4th of the normal. I remember the minimum fare of those trunk calls was something 50 rs or so. But still it was a great feeling. Surely, telephones were luxury then.
The picture changed quite dramatically in the next 7-8 years.. thanks to what we call telecommunication revolution. Now, almost everyone have a a phone. It's common to have more than one mobile in a family.. (the telephone became individual property rather than a family one.) The situation changed so dramatically that many people have more than 1 phones.
And it was not just the number that exploded. The price has gone down tremendously. Let us see some benchmarks.
- The waiting period of few years has come down to at max 2-3 days.. for verification of ID papers. And you cont have to be rich and famous )(or VIP in Delhi language) to get this type of treatment.
- The trunk call facility do not exist for all practical purpose.
- The rates of the call, which used to change according to the time of the day, and were lowest in night, now are constant throughout for all landlines and that too are very low.
- Greatest change came when the govt owned companies decided to do away with STD charges altogether. ( govt decides to do away with std charges altogether )
- The rates of mobile calling changed dramatically from some 16Rs/min for outgoing call and also around 4Rs/min for incoming calls in 2002 to now almost 0.3 Rs/min for outgoing call to null for incoming. (the charges vary with companies.. also there are some schemes who offer almost free same service calls..) the prices i am quoting are an average, and they differ slightly from one service to another.
- The service of the telephone calling also improved greatly (although some glitches still exist there) when in earlier times, the dead telephone was a common occurring to now quick service ..( or if we are still unhappy.. a chance to change the service operator.)
These are some points which suggest there is sea change in last 10 years.. and mostly through the mobile telephony.The good effects are felt by not just rich and powerful but also the lowest of our social and economic spectrum, with the spread of the service now embrace almost entire India.The small businesses who depend on telephone for their daily work can tell you the difference. It have created almost new class of people benefiting from it. Today's middle class. Also the biggest beneficiary of the mobile revolution is today's youth.. who can certainly vouch for my this claim that they can't imagine life without telephone.
The sector is now not just about telephone, the audio service, but provides multitude of other services that have become part of our life.. like SMS, Internet, Daily alert (for farmers, share market enthusiasts, about weather, about any calamity like flood earthquake etc where the collector uses this to urge people to stay calm and also ask them to take some corrective measures). The mobile phone has become a lifeline for many.
And all this change did not came out of blue. The sector have expanded so much because of some great policy initiatives taken by then telecoms minister Arun Shourie and then followed by A Raja. The principle of 'First Come First Serve' or 'FCFS' was a great policy which was responsible for this massive expansion of the sector benefiting billions of people. It was best example of Public Private Partnership in a way where govt allowed private companies to lead a way and gave them almost free hand in their dealings, but also expected them to serve the nation by providing cheap affordable and good quality service to people. And these private players did not disappoint either, not because they cared for people, but because hey cared for profits, by expanding service and competing with other players for customer in the department of prices.
Hence the recent spate of allegations about 2G loss to the govt exchequer and the quoting of astronomical figures of 1.76 lakh crore Rs .. ( almost 40 billion $) made me uneasy. Everyone found fault with the FSFC policy. And they blamed Raja of giving undue favours to the industrialists by giving the licence for the spectrum to very low price. The CAG estimate was based on the failed bid by one company to get 3G service (because they backtracked as they found that they could not get their money back after quoting very high) and then extrapolating it to the entire spectrum. As such the method was faulty, but nobody complained about it. The opposition blamed congress for "the loot of the nation" (their words) and congress, equally pathetic, instead of defending the policy and explaining it to the public (they did, but that was not their main point) blamed Arun Shourie who was telecom minister earlier, whose policy only was followed by Raja; they claimed.
The media went into frenzy and the figure was quoted so many times that now it became a 'fact' from 'guesstimates'. No one questioned the figure now. Any attempt by anyone to say that the loss is not there was seen with contempt, he was ridiculed and was called a congress agent {twitter was fantastic in this.. using the words like chormedia , dalalmedia for media.. (specially ndtv and barkha dutt) and sickular or pseudo sickular} The opposition, instead of searching for truth, went into overkill mode (what else will happen when we have lawyers on both side as their party's mouthpiece?) The (middle class urban) youth was angry, especially so because their source of information is mainly net, and English news channels which was highly polarised. The middle class was angry, or they were portraid as such by the media.
But in all this narrative the truth was never revealed. Politicians, Media and almost everyobe blamed the FCFS policy for the loss, which in fact a gross error by all of them. THEY ARE BARKING AT THE WRONG TREE.
Common man from middle class almost always give it to the perception battle which is faught in the newspapers and media which only thrive on sensationalism... and hence almost always make big claims of fraud against the govt in power. Middle class have the history ofnot standing behind their benefactors and swayed by perceptions than reality. In Anna movement too they stood behind Anna and his cause without understanding the effect of all this is going to have on them.( 1.)
The real loss in 2G was not due to A Raja followed FCFS policy, but due to his not following it. He gave licences to some players by changing the rules, and once by changing the date. The total loss runs around in some thousand crores(!!) (allocating spectrum to swan to some 1300 crore which it then gave to some other company for some 4000 crores in 3 months) and the biggest reason for this is out of bound allocation to players like swann and unitech who were never telecom players till then.
But the real loss occured when these companies failed to roll out their services in time as was required from them according to the rules by TRAI. The customers and hence common man lost out the good effects that usually occurs when multiple players compete with each other for customer's attention and thus improving the quality of service and the multiplier effect of these basic services as it happens with other infrastructure projects.
But the media ignored this. The opposition ignored this. And they focussed their whole argument on the revenue loss issue. Now, after 3G allocation, see how many cities have 3G service? And how affordable it is? the answer to both is in negative. Ultimately the common man is suffering. The nation is suffering. When the world is entering into 4G services.. we still haven't rolled out 3G services outside few metro cities.
The controversy is having it's effect on govt officials who are now afraid of taking any decision.. afraid that tomorrow they may land in jail for any decision taken by them..they prefer to do just sit on it rather than being accused of corruption.
The media is happy that they have served the nation by unearthing the big scam and also garnering big TRPs and big revenue through ads, but they will blissfully ignore this effect of their overenthusiastic campaign. The BJP is happy that they have cornered the govt in very uncomfortable position. The left is happy, as they were always opposed to the privatisation. But common people are going to suffer in long run if this goes on longer. The controversy as imagined by media and many netizens was never what they imagined it to be is confirmed by the niira radia's statement before PAC. radia's statement before PAC . Even PAC do not mention the figure of loss anywhere. (It has since then have become polarised.. just like parl.) It seems that the entire 2g scam, with leak of files, tapes etc was some corporate rivelry (with some ministers also taking part in it) gone terribly wrong.
What will emerge from this is certainly very different from the media has been saying for so long. But in the meantime..common people are the only one who are on losing side. They are paying too much for the service and also the quality of service is also not improving much. The day will not be long when the India loses it's edge as a nation of technology genius. When the world have 4G with fast internet on mobiles, it seems we still are living in stone age.
But in all this narrative the truth was never revealed. Politicians, Media and almost everyobe blamed the FCFS policy for the loss, which in fact a gross error by all of them. THEY ARE BARKING AT THE WRONG TREE.
Common man from middle class almost always give it to the perception battle which is faught in the newspapers and media which only thrive on sensationalism... and hence almost always make big claims of fraud against the govt in power. Middle class have the history ofnot standing behind their benefactors and swayed by perceptions than reality. In Anna movement too they stood behind Anna and his cause without understanding the effect of all this is going to have on them.( 1.)
The real loss in 2G was not due to A Raja followed FCFS policy, but due to his not following it. He gave licences to some players by changing the rules, and once by changing the date. The total loss runs around in some thousand crores(!!) (allocating spectrum to swan to some 1300 crore which it then gave to some other company for some 4000 crores in 3 months) and the biggest reason for this is out of bound allocation to players like swann and unitech who were never telecom players till then.
But the real loss occured when these companies failed to roll out their services in time as was required from them according to the rules by TRAI. The customers and hence common man lost out the good effects that usually occurs when multiple players compete with each other for customer's attention and thus improving the quality of service and the multiplier effect of these basic services as it happens with other infrastructure projects.
But the media ignored this. The opposition ignored this. And they focussed their whole argument on the revenue loss issue. Now, after 3G allocation, see how many cities have 3G service? And how affordable it is? the answer to both is in negative. Ultimately the common man is suffering. The nation is suffering. When the world is entering into 4G services.. we still haven't rolled out 3G services outside few metro cities.
The controversy is having it's effect on govt officials who are now afraid of taking any decision.. afraid that tomorrow they may land in jail for any decision taken by them..they prefer to do just sit on it rather than being accused of corruption.
The media is happy that they have served the nation by unearthing the big scam and also garnering big TRPs and big revenue through ads, but they will blissfully ignore this effect of their overenthusiastic campaign. The BJP is happy that they have cornered the govt in very uncomfortable position. The left is happy, as they were always opposed to the privatisation. But common people are going to suffer in long run if this goes on longer. The controversy as imagined by media and many netizens was never what they imagined it to be is confirmed by the niira radia's statement before PAC. radia's statement before PAC . Even PAC do not mention the figure of loss anywhere. (It has since then have become polarised.. just like parl.) It seems that the entire 2g scam, with leak of files, tapes etc was some corporate rivelry (with some ministers also taking part in it) gone terribly wrong.
What will emerge from this is certainly very different from the media has been saying for so long. But in the meantime..common people are the only one who are on losing side. They are paying too much for the service and also the quality of service is also not improving much. The day will not be long when the India loses it's edge as a nation of technology genius. When the world have 4G with fast internet on mobiles, it seems we still are living in stone age.